Skip to main content
MINU Help Center home page
Contact Us
Sign in
  1. MINU
  2. Troubles & Problems

Troubles & Problems

Troubles with Login

  • I can't log in to my account
  • Can't verify my email or phone number
  • I need to update my email address

Troubles with Watch Party

  • I cannot invite friends to my Watch
  • I can't update my profile
  • I cannot chat in watching
  • My camera / my phone stopped working
  • I cannot use voice chat/video chat on Watching
  • I cannot share my link Watch Party

Troubles with Matching and Messaging

  • I’m not seeing profiles in Matching
  • My messages aren't sending
  • Accidentally unmatched someone
  • One or more of my matches disappeared

Issue with Billing & Payment

  • How do I cancel my subscription?
  • Duplicate or incorrect charges
  • Can't restore my purchase
  • Requesting a refund
Privacy English (US)
MINU
Powered by Zendesk